Title:  Technical Trainer

Reports to:  Company President

FLSA Status:  Exempt

As the Technical Trainer at Brody Brothers Pest Control, you will collaborate closely with the Company President.  This role is responsible for training and supporting field technicians in pest identification, treatment protocols, safety compliance, and industry best practices.  The Technical Trainer will lead the education and development of field technicians through both classroom instruction and hands-on field training to shape and uphold the company culture which is rooted in integrity, quality, and service. 

Key Responsibilities:

• Training & Development
• Lead structured classroom training sessions covering pest biology, behavior, identification, treatment methods, equipment usage, and safety protocols.
• Develop and maintain engaging training materials that reflect best practices and industry standards.
• Provide field-based training and mentorship, demonstrating proper techniques and reinforcing safety and service standards.
• Assess technician competencies and create individualized development plans where needed.
• Technical Support & Quality Assurance
• Act as an expert for field technicians when they encounter complex or unfamiliar pest issues.
• Conduct regular ride-alongs and field inspections to assess technician performance and adherence to company protocols.
• Support quality assurance by providing real-time coaching, and feedback.
• Implement strategies to minimize the need for repeat services, thereby enhancing service efficiency and customer satisfaction. 
• Regulatory & Compliance
• Ensure all technician practices meet or exceed local, state, and federal regulations, label requirements, and internal standards.
• Assist in maintaining training records, certifications, and continuing education units (CEUs).
• Stay informed of changing laws, label updates, and safety standards.
• Company Culture & Leadership
• Promote and embody the core values of integrity, quality, and service in all training and operational activities.
• Foster a culture of continuous learning, professionalism, and pride in workmanship.
• Serve as a mentor and role model, helping to cultivate a team of highly skilled and ethical pest professionals.
• Research & Development
• Stay up to date with industry innovations, new products, and evolving pest trends.
• Evaluate and recommend new technologies, equipment, and treatment protocols.
• Communication & Collaboration
• Provide technical input on customer communications, service recommendations, and internal processes.

Why Choose Us:

• Above-Average Pay
• Schedule: Monday to Friday, with occasional Sundays during warmer months (NO Saturdays ever!).
• Career Growth: We focus on promoting from within, offering a path for entry-level technicians to advance in their careers and trade.
• Company Culture: We focus on excellence and have a mindset of positivity and hard work!

Qualifications:

• Bachelor’s degree in Entomology, Biology, Environmental Science, or a related field.
• Strong understanding of pest biology and integrated pest management (IPM) principles.
• Excellent classroom teaching and field coaching skills.
• Strong leadership, communication, and interpersonal abilities.
• Ability to lead by example and instill company values in others.
• State certification or license as a commercial pesticide applicator (or ability to obtain quickly).

Preferred:

• Experience supporting both residential and commercial pest control services.
• Familiarity with Maryland regulations and common regional pests.

About Brody Brothers Pest Control

Join Our Family-Owned Company: Family-owned and operated since 1984. Over 2000 Positive Google Reviews. Multiple service awards, including Angie's List super service winners. Apply Now for a Fulfilling Career in Pest Management! Brody Brothers Pest Control has been Angie's List Super Service Winners for 10 years as well as being named Best of Baltimore winners by the local media. Let our success power you to a fun and rewarding career in Pest Management.

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